Owners should make the following arrangements in good time to ensure a smooth and trouble free letting.

Owners who will not be available during the letting period must provide full contact details of a nominated representative who is authorized to make decisions on their behalf. These details must be notified to us in writing by the 1st June 2008 and should also feature prominently in the “Home File”.

You as owner or your nominated representative must be available to meet and greet your tenants on Saturday 12th July 2008 and arrange the check out inspection on Monday 21st July 2008. Where this is not possible and only in exceptional circumstances we will require that a set of front door keys are deposited at our offices by Monday 7th July 2008. All other keys are to be left clearly marked in the kitchen at the property along with the “Home File”. We recommend that you leave at least one front door key for each bed let.

In cases of emergency, where it has not been possible to contact either the nominated representative or the homeowner, we reserve the right to carry out emergency repairs within the contingency of the 20% that has been retained for payment to the owner after the period of let. Owners must contact BT or their alternative service provider and ensure that their account bill is itemised for the period of the occupancy and that a copy bill is available at our offices within 28 days of the end of the occupancy at which time the tenants deposit will be utilised to settle outstanding accounts. The telephone rental is included within the gross rent chargeable for the period. Only monitored calls can be charged to the occupiers (we are unable to process claims under £10.00).

As previously mentioned full compliance with safety legislation will need to be confirmed to our office with copy documentation provided by the 12th April 2008 at the latest.

You must advise your Insurers in good time that you will be letting the property for a short term and ensure that you have sufficient and appropriate cover. We strongly advise that a detailed Inventory and Schedule of Condition is prepared to reflect accurately the content and condition of the property and its effects.